What should I do if I have a problem with my order?
If you have any problems, contact customer service or apply directly from your account.
To apply directly from your account, on the “My Orders” menu, click “Track My Orders”. Select your current subscription by clicking on its order number. Click on the “I have a question about this subscription” link.
Select your question type, write your message, and then click the “Send” button. An email will automatically be sent to our customer service department, which will process your claim as soon as possible.